Server Status

The rules of the Libera Dreams FanForum and Server issues.
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paul
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Server Status

Post by paul » 5 years ago

Our server company had issues with a rack at the datacentre. Our database server was in this rack which resulted in temporary loss of service.

It seems that all has now been resolved :)

Downtown LA Datacenter Networking Issues For Specific Webservers
Posted (November 20th, 2011 at 9:55 am PST) by Justin

We are investigating a networking issue that is causing outages for a specific row of servers in our downtown LA datacenter. Possible servers that we believe could be affected at this point are listed below. We have our admin team on the case to figure out the cause and fix it as soon as we can. We will update this post when we have further info.

amber angel argos arlene aslan avarice bagheera bang barbaro barfolomew bennett bigglesworth bill bishop blade buck burbank cannonball cassandra catbert cerberus cinnamon clarinet clifford concertina constantine courage cykotix domination dredd duchess ein fang fluffy fwap garm ghostrider greenlantern grendel growltiger harmonica hawkman hazelnut hercules hobgoblin homie-vserver177 homie-vserver231 homie-vserver25 homie-vserver36 homie-vserver38 homie-vserver39 homie-vserver40 homie-vserver41 homie-vserver49 homie-vserver50 homie-vserver51 homie-vserver52 homie-vserver54 homie-vsql02 homie-vsql03 homie-vsql04 homie-vsql05 homie-vsql06 homie-vsql07 homie-vsql08 homie-vsql09 homie-vsql25 homie-vsql26 homie-vsql27 homie-vsql28 homie-vsql29 homie-vsql40 homie-vztest humantorch hushpad hushpuppy jake joecool jones koi kona krypto lamprey lassie leo lingling lionel luthor masevo masq midnight moran mrfantastic muffy mystique namor naroga neko odie petrelli preacher proty puff putney ren roary sabretooth sawdust scooby seabiscuit sekhmet shadow silversurfer sirius sizzle skip snagglepuss snapper snarf snowdrop sparky spawn spike sprocket sui tick tiny tomoe tramp trombone trumpet twoface ubu underdog vuvuzela wasp watanabe wonderwoman yeller

Update 2011-11-20 10:00AM PST: We have heard word from the network admins that the outage is over, but we are still verifying that everything is back up and working normally. We will be investigating the cause and will provide more info shortly. – Justin

Update 2011-11-20 10:20AM PST: We still see a few servers that are having issues, for example petrelli, naroga, homie-vsql28. Our network admins are looking at these last few servers to fully restore service. – Justin
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viabuona
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Re: Server Status

Post by viabuona » 5 years ago

There was an outage on the Server-Datacenter
Major Network Outage (Downtown LA Datacenter)
Posted (January 30th, 2012 at 8:09 am PST) by Justin

As of 8am PST, we had major network connectivity issues. We believe it was all datacenters, but it appears to be only the downtime LA datacenter that was affected. We are seeing some services restored now, but are continuing to fix up remaining issues and investigate possible causes.

Update Jan 30th, 8:55am PST:We are starting to see some services coming back up, and our admins are continuing to work on any remaining issues. The DreamHost control panel for example still appears to be having issues and is being looked into. – Justin

Update Jan 30th, 8:40am PST:Investigation is continuing, as our admins check all the links to the datacenter and other possible causes. We are doing all we can to get this resolved as soon as possible. – Justin

Update Jan 30th, 8:20am PST:All personnel are notified and are rushing into position to investigate and get this issue resolved as fast as humanly possible. We do not have any new info at this time about the cause but it is being investigated. – Justin

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viabuona
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Re: Server Status

Post by viabuona » 5 years ago

As some of you have noticed, we had today an extended server outage. The reason was an incorrect configuration.
Together with the support from our webhoster this could be fixed and everything works now stable. :D

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viabuona
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Re: Server Status

Post by viabuona » 4 years ago

Some of you may have remarked that for some time we have problems with our server which is hosted by Dreamhost.

So lot of us
  • didn't receive email notifications
  • run in a 'Gateway 505' error while they tried to connect from a mobile
  • coudn't connect to the forum because the server was down
  • had a very slow connection
  • and so on
Beside this also the backend, the part where Paul and I are working to keep the forum in good shape, is a little outdated - more likely something that Fred Flintstone would like. For these reasons we decided to move the whole website, including the forum, to another hosting company and the choice fell on Bluehost. We started with this work 23th of march and the deadline for this move was planned for the 20th of june but as work went very well I think we can switch to the new Hardware on
Saturday, 1st June 2013 This switch needs to close the forum for about 4 - 6 hours. So don't plan reviews ore other big posts for this date - bring them up earlier :mrgreen:

Will keep you informed

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viabuona
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Re: Server Status

Post by viabuona » 4 years ago

It is now definitively, tomorrow Saturday 1st June 2013
08:00 GMT
the forum and the website will be moved to the new server.

For this purpose, the forum will be closed for approximately 6 hours.

All who are interested, can track the status of the work on Twitter using the new account @Libera_Dreams.

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viabuona
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Re: Server Status

Post by viabuona » 4 years ago

First block of work is done. To finish the whole work I have to wait that the new DNS are working, this can take up to 72 hours.
As long this is not given there is no interaction between the forum and the website, meaning you can not do a login on the site but you can login to the forum. Enough for today :D

Edit:
I forgot also new registrations are not possible as long the DNS is not working. So please try it later :?

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viabuona
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Re: Server Status

Post by viabuona » 4 years ago

New DNS is working and the forum is now accessible without redirection via
forum.libera-dreams.com To end up the work on
Saturday 8th June 2013
the forum will be closed from time to time for a short while
Keep yourself up to date and inform you on Twitter @Libera_Dreams about the status

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